SCORM Compliant Package-CHCCSM017 Facilitate and review case management New Unit Core units SIRCCCS002 Provide and

Core units SIRCCCS002 Provide and promote services to pharmacy customers SIRCDIS001 Assist customers with prescriptions SIRCIND001 Work effectively in a community pharmacy SIRCIND002 Support the supply of Pharmacy Medicines and Pharmacist Only Medicines SIRCINF001 Use pharmacy practices for infection control SIRCPPA005 Assist customers with cough and cold relief products SIRCPPA006 Assist customers with skin and anti-fungal products SIRCPPA008 Assist customers with products for gastro-intestinal conditions SIRCPPA009 Assist customers with allergy relief products SIRCPPA010 Assist customers with analgesic and anti-inflammatory products HLTWHS001 Participate in workplace health and safety Elective units HLTAAP001 Recognise healthy body systems SHBBCCS001 Advise on beauty products and services SHBBMUP002 Design and apply make-up SIRXCEG003 Build customer relationships and loyalty SIRXCEG008 Manage disrespectful

Units of competency RIIBEF402D Supervise on-site operations RIIGOV401D Apply

Core units AHCWHS503 Manage workplace health and safety processes AHCWRK513 Write and present reports AHCWRK520 Develop workplace policy and procedures for environment and sustainability Elective units AHCBUS511 Manage enterprise staff requirements Group A AHCBUS515 Prepare estimates

Units of competency AHCBUS301 Use hand held e-business tools AHCMOM311 Operate precision control technology AHCMOM305 Operate specialised machinery and equipment BSBTEC201 Use business software applications * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBWHS201 Contribute to health and safety of self and others Elective units BSBCUS201 Deliver a service to customers BSBINM201 Process and maintain workplace information BSBINN201 Contribute to workplace innovation BSBCMM201 Communicate in the workplace BSBITU211 Produce digital text documents BSBITU213 Use digital technologies to communicate remotely BSBSUS201 Participate in environmentally sustainable work practices BSBWOR203 Work effectively with others FNSACC311 Process financial transactions and extract interim reports BSBCMM301 Process customer complaints BSBITU306 Design and produce business documents * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-CHCCSM017 Facilitate and review case management New Unit Core units SIRCCCS002 Provide and* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.