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Units of competency CHCLAH001 Work effectively in the leisure and health industries CHCLAH003 Participate in the planning
Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use
aggressive or abusive customers * We can develop additional elective units that are not listed on request (Please contact us for further information)
codes and practices in the workplace UEPOPS002 Apply environmental and sustainable energy procedures UEPOPS003 Apply quality systems to work UEPOPS045 Maintain and utilise records UEPOPS122 Perform process plant inspections UEPOPS145 Undertake local systems operations Elective units CPCCWHS2001 Apply WHS requirements
Units of competency ICTWHS202 Work safely in a radio frequency electromagnetic radiation environment ICTNWK417 Build an enterprise wireless network ICTTEN416 Install
SCORM Compliant Package-AURTTC001 Inspect and service cooling systems PowerPoint Units of competency CHCLAH001 Work* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.
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US$ 1275.00
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US$ 147.50
US$ 1325.00
US$ 1125.00
US$ 1224.50
